Question 1

How do I find an in-network provider?

Accepted Answer

Medical: Visit https://hcpdirectory.cigna.com/web/public/consumer/directory/search?consumerCode=HDC001 and select the PPO plan.

Dental: Visit www1.deltadentalins.com/individuals-and-families/find-a-dentist.html

Vision: Visit www.vsp.com/eye-doctor

Question 2

What services and screenings are covered as preventive care?

Accepted Answer

Click here for a list of common preventive care services and screenings provided at no cost when enrolled in a Penn Valley Gas medical plan.

Question 3

How do I register on the Alled portal, so I can print an ID card or review my claims?

Accepted Answer

Allied administers our medical insurance. When you register on their website, you can

Check the status of your claims
Print a medical ID card
Find an in-network doctor

Click here to register.

Question 4

How do I get a copy of my ID cards?

Accepted Answer

Medical: Login to www.alliedbenefit.com. Once logged in, you'll have access to print of download an ID card. You may also call Allied at 1-800-288-2078 to request a new ID card.

Dental: Login to www.deltadentalins.com. Once logged in, you can view, print, or request ID cards. You may also call Delta Dental at 1-800-932-0783 to request a new ID card.

Vision: Login to www.vsp.com. Once logged in, you can view, print, or request ID cards. You may also call VSP at 1-800-877-7195 to request a new ID card.

Question 5

What is a Coordination of Benefits and how often do I need to complete it?

Accepted Answer

You are required to update your Applied Coordination of Benefits information every year so that they can properly process your claims.

Coordination of Benefits information confirms whether you and/or your enrolled dependents have insurance coverage other than your employer's and if so, what that other insurance is, so that they can determine proper payment responsibilities for claims. If your Coordination of Benefits is updated yearly or as requested, your claims will be processed.

Click here for the Coordination of Benefits form. If you’d like to complete the Coordination of Benefits online, you can do so once you are registered on the Allied portal.

Frequently Asked Questions

How do I find an in-network provider?

What services and screenings are covered as preventive care?

How do I register on the Alled portal, so I can print an ID card or review my claims?

How do I get a copy of my ID cards?

What is a Coordination of Benefits and how often do I need to complete it?